Shipping Policy

Last updated:

Processing Time

• Orders are usually processed within after purchase.
• Orders are processed during business days, excluding weekends and holidays.
• Once your order has been processed and shipped, tracking information will be sent to the email address used at checkout.

Delivery Time

Delivery times may vary depending on your country, state, carrier, and local delivery conditions.

• Most orders commonly arrive within .
• In some cases, delivery may take up to .
• Delays may occur due to customs, carrier issues, weather, holidays, or high order volume.

Tracking Your Order

After your order ships, you will receive a tracking number by email. Please allow some time for tracking information to update after the package is handed to the carrier.

Order Cancellation

• Orders cannot be canceled once they have been processed or shipped.
• Because we begin processing orders quickly, cancellation requests must be submitted as soon as possible after purchase.
• For subscription orders, cancellations must be made before the next billing date.
• Once a subscription order has been billed and processed for shipment, it cannot be canceled.

Incorrect Or Incomplete Addresses

Please make sure your shipping address is complete and correct before placing your order.

• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
• This includes wrong addresses, missing apartment numbers, incorrect postal codes, or incomplete delivery details.
• If your package is held by your local post office or carrier due to address issues, you may need to contact them directly to retrieve your order.

Lost, Stolen, Or Damaged Packages

If your package appears lost, damaged, or delayed, please contact us and we will help you review the situation.

• If you purchased shipping protection and your order is confirmed lost in transit, we may reship your order.
• Orders marked as delivered by the carrier are not automatically eligible for reshipment or refund.
• We are not responsible for stolen packages after delivery confirmation.
• Packages held for pickup at a local carrier or post office are not considered lost.

Subscription Orders

• Subscription orders can be canceled anytime before the next billing date.
• Once a subscription order has been billed and processed, it cannot be canceled because fulfillment begins immediately.
• Canceling a subscription prevents future renewals but does not cancel orders already processed.

Promotions And Reshipments

If your original order included a promotional offer, such as Buy 1 Get 1 Free or other bonus items, reshipments may not include free promotional items unless required by our support team.

International Shipping

International orders may be subject to customs inspections, import duties, taxes, or local fees. These charges are the responsibility of the customer where applicable.

Customer Support

If you need help with shipping, tracking, delivery issues, or address concerns, please contact us at:

Policy Updates

We may update this Shipping Policy at any time. Changes will be posted on this page with an updated revision date.